Consumption & Trends

A cup of coffee standing next to bags of whole bean and pre-ground coffee.

Why does specialty coffee hate pre-ground coffee so aggressively? 

The question is not whether grinding fresh has advantages. It is whether specialty coffee has overstated how much those advantages matter for the average drinker – and whether pre-ground coffee deserves quite as much hostility as it receives.

Three coffee cups with prices scratched out.

Most independent coffee shops have no idea how to price their products

Independent businesses may never have the teams, data or purchasing power available to a large chain. But they can decide in advance when prices will be reviewed, understand the margins each product needs to achieve and make smaller adjustments before financial pressure forces their hand.
A carton of oat milk falling off a building.

Is oat milk falling out of favour in the coffee industry?

As alternative milks continue to improve, coffee shops are becoming more willing to look beyond oat milk when choosing what to serve. Rather than relying on one product because it is the established category leader, operators increasingly have credible alternatives that can compete on flavour, texture and functionality.
Cold foam on top of a takeaway coffee drink.

Coffee shops need customers to spend more – and cold foam lattes are helping

Consumers have established expectations for what a latte, cappuccino or flat white should cost, making even relatively small increases highly visible. At the same time, major coffee chains are increasingly selling matcha, flavoured lattes and cold-foam drinks at significantly higher price points – and consumers are buying them at scale.  As these prices become more familiar, they could gradually raise what customers consider a reasonable amount to spend on any takeaway coffee shop drink.
A cup of coffee stands on a box with a megaphone outside a café.

Constant sensationalism about how much a cup of coffee costs doesn’t help anyone

Constant sensationalism about the cost of a cup of coffee may generate clicks, but that’s where the benefit ends. It does little to explain the commercial realities behind that price – and worse, it can make sustainable pricing more difficult for the very businesses consumers expect to deliver better coffee, pay people fairly and invest in quality.
A coffee cup swimming across the Atlantic Ocean.

The coffee industry is no longer looking West 

Coffee businesses are increasingly looking beyond traditional Western markets as Asia emerges as a major source of new ideas, products and consumer trends. As influence becomes more geographically distributed, businesses that broaden where they look for inspiration will be better placed to identify the industry's next big ideas.
A flat white drink being interviewed in an office.

The specialty coffee industry needs another flat white

For all the innovation that has shaped the coffee sector over the past two decades, its most influential product may also have been its simplest. As the industry continues searching for its next phase of growth, an important question emerges: does specialty coffee need another drink capable of doing what the flat white once did?
A bag of private label coffee with "Your Coffee" printed on the label.

Why private label isn’t the best idea for roasters

Private label roasting can strengthen short-term profitability, but it may come at the expense of long-term brand growth.
Coffee industry's growing obsession with Gen Z

The coffee industry’s obsession with Gen Z may be misplaced

While younger consumers represent significant future spending power, some industry professionals believe highly visible trends are being mistaken for reliable forecasts of demand. However, the bigger forces shaping the future of coffee may not be whatever is trending on TikTok – but deeper demographic, cultural, and economic shifts.
A cup of coffee stands outside a closed craft brewery.

Craft beer’s decline offers a warning for specialty coffee

While coffee and beer remain fundamentally different products, some industry professionals believe the trajectory of craft beer offers valuable lessons for specialty coffee. However, the greatest warning may not be oversaturation or declining demand – but what happens when consumers eventually stop chasing novelty.
Gen Z barista looking at phone.

The coffee industry is maturing – and so are its hiring priorities

Coffee businesses are increasingly prioritising experience, reliability, and operational competence as labour pressures intensify.
A cup of coffee driving a car in the GCC coffee market.

Coffee’s fastest-growing market is being forced to slow down

Shipping disruptions, higher freight costs, reduced tourism, delayed projects, and growing uncertainty are creating new challenges for GCC coffee businesses accustomed to rapid expansion.
A barista unties their apron and leaves a coffee shop.

The high cost of high turnover: How barista retention is stalling coffee shop growth across the US

While staff turnover has long been part of hospitality, many coffee businesses argue it is becoming increasingly difficult to build stable teams capable of supporting long-term growth.
Producers in a warehouse full of coffee.

Why coffee producers are scaling their presence in key consuming markets

Coffee producers are increasingly establishing a presence in consuming markets, from opening cafés and roasteries to setting up import offices.
People replace a "café and roastery" sign with a "distributor" sign over a coffee shop.

Major brands are divesting from physical café locations and investing in coffee distribution networks

Major companies are prioritising coffee distribution-led models, consumer packaged goods and retail distribution networks, which offer broader reach and more predictable economics.
Coffee equipment on a conveyor belt, demonstrating how equipment fatigue can erode brand loyalty.

Equipment fatigue is eroding brand loyalty in specialty coffee

The pace of product development in specialty coffee has accelerated significantly in recent years. What was once a steady stream of meaningful innovation is now a constant flow of new releases, updates, and iterations. For consumers, this shift is beginning to change how equipment is perceived – not as a long-term investment, but as something increasingly temporary.
A coffee subscription box on a doorstep.

Cheap coffee subscriptions erode margins – so why do roasters keep offering them?

Coffee subscriptions provide stability in an otherwise volatile market, allowing roasters to forecast demand, manage inventory, and retain customers over longer periods. At the same time, many of the most popular subscription models have lower margins and sit at the bottom of the quality scale.
A person ripping off a laptop-free coffee shop sign.

Can “laptop-free” coffee shops survive in the digital age?

Coffee shops are evolving into hybrid spaces, but balancing hospitality and productivity is creating operational and economic tension.
Coffee cup sat on a hill, with its back turned to a coffee farm behind it.

Do consumers still care about coffee origin?

Origin still matters, but is being reframed through producer identity and “farm style”, requiring more deliberate communication.
Huracan Coffee at the Global Coffee Awards World Championship.

Roasting competitions should recognise the brand, not the individual

As roasting becomes more collaborative, recognising brands over individuals may better reflect how excellence is created and sustained.