Clean machines, better coffee: The overlooked side of cleaning products

cafetto barista
  • Cynical memes about cleaning coffee equipment are all over the internet
  • However, neglecting coffee equipment can lead to the development of harmful bacteria and mould, studies warn
  • Clean equipment has become more of a priority than ever in recent years

IN the fast-paced world of specialty coffee, baristas and shop owners obsess over sourcing the finest beans, perfecting brewing methods, and crafting the perfect pour. 

Yet, one critical aspect of delivering a stellar coffee experience often gets brushed aside – cleaning. 

From memes mocking “cleaning day” in coffee shops to the perceived tedium of descaling espresso machines, equipment cleaning products are frequently relegated to the status of an afterthought or an indulgence for the overly meticulous. 

But treating them as mere gimmicks is a mistake. Cleaning products are not only a safeguard for your equipment – they can also boost your coffee business.

“Neglecting regular cleaning introduces a cascade of issues that can compromise both the performance and lifespan of your coffee equipment,” says Jason Bond, Cafetto International Business Manager.

“Consider the impact on the shower screen – a critical component designed to ensure uniform water dispersion over the coffee bed. Over time, coffee oils, grounds and mineral deposits accumulate, obstructing water flow and causing uneven extraction. This not only affects the flavour and quality of the coffee but also increases the mechanical strain, often necessitating costly service interventions.”

Among baristas and coffee aficionados, social media memes humorously capture the dread of cleaning grinders, espresso machines, or milk frothers. 

Despite the jokes, regular and thorough cleaning is no laughing matter. Left unchecked, coffee oils, residues, and mineral deposits build up in machines, leading to off-tasting brews, clogged systems, and increased wear and tear on expensive equipment.

“Each piece of coffee equipment, regardless of type, shares a common requirement at its core: consistent cleaning to maintain peak functionality,” says Jason. 

“This is where Cafetto products excel. Scientifically formulated to target the unique challenges caused by coffee residue, oils and mineral build-up, Cafetto products are precisely dosed to clean effectively without damaging delicate components.”

The result? A brew that reflects the coffee’s true character, without the bitterness or rancidity caused by dirty equipment. Coffee shop owners who use these kinds of products not only safeguard their equipment but also improve their coffee’s taste, creating a better experience for customers. 

“Over time, regular use of these products ensures optimal machine performance, reducing the need for expensive repairs and extending the equipment’s operational lifespan,” says Jason. “Of course, this all fits into the wider picture. By maintaining cleanliness, you’re not only delivering consistently high-quality, but also minimising ingredient waste caused by underwhelming brews.”

“Additionally, you’re fostering operational efficiency, reducing downtime, and upholding your commitment to serving excellence all while safeguarding your investment in premium coffee equipment.”

Why clean equipment matters

Clean equipment isn’t just about aesthetics or catering to coffee purists. It has far-reaching implications for health, taste, and business operations.

Studies have shown that neglected coffee equipment can harbour harmful bacteria and moulds, especially in components exposed to milk or moisture. 

Milk frothers, for instance, can become breeding grounds for pathogens if not properly cleaned. Coffee shops that overlook cleaning risk failing health inspections or, worse, endangering customer health. 

Cleaning products tailored to remove organic residues and bacteria ensure that coffee preparation areas remain hygienic and safe.

A dirty espresso machine can sabotage even the finest specialty beans. Coffee oils left in grinders or espresso filters oxidise over time, producing rancid flavours that overpower delicate tasting notes. 

For high-end coffee shops selling single-origin or microlot brews, this can result in disappointed customers and damaged reputations. Regular cleaning ensures that the subtle nuances of each coffee shine through, fostering customer loyalty.

“While a lot of focus is placed on the harm an unclean machine can do on the machine itself, what about the effects on the consumer?” says Jason. “A café’s reputation is built on the core pillar of delivering an exceptional experience, from the quality of the service itself to the craftsmanship in every cup.”

“An unclean coffee machine is a breeding ground for bacteria and rancid coffee residues—everything you don’t want in a cup, just waiting to be consumed by a customer. The experience your customers walk out with is critical, and the last thing you want is what’s expected to taste like a rich, flavoursome sip of coffee to end up having nasty, metallic after-taste, paired with a side of digestive discomfort, thanks to cross-contamination and rancid oil build up.”

Espresso machines and grinders are significant investments for any coffee shop, with high-end models often costing tens of thousands of dollars. 

Cleaning products like descalers and detergents help prevent limescale buildup, which can corrode internal components and shorten the lifespan of equipment. 

By maintaining their machinery, coffee shops avoid costly repairs and extend the life of their investments – crucial in a competitive market with tight profit margins.

“Just as your customer relationships are built on trust, everything you introduce into your business should reflect that same commitment – especially your cleaning equipment,” says Nastasia Pavlis, Cafetto Brand Manager. 

“Our products undergo a rigorous testing process – Cafetto holds a variety of globally recognised certifications, demonstrating our adherence to stringent industry standards, including industry regulations and our dedication to quality, sustainability and excellence across all levels. This provides complete peace of mind that our products are made to protect – protection for your equipment, your business, and your customers.”

coffee grinder espresso

A cleaner future for the coffee industry

The wider coffee industry is starting to take note of the benefits of cleaning. 

Influencers and coffee professionals are using social media to highlight the importance of clean equipment, from before-and-after demonstrations of cleaning grinders to tutorials on descaling espresso machines. 

“As access to information expands, consumers are becoming more knowledgeable, and their expectations are evolving alongside this shift,” says Jason. 

“One of the most notable changes in the coffee industry is the growing demand for sustainability. However, in recent years, we’ve seen that demand grow beyond eco-friendly practices – it now includes a clear expectation for premium, sustainable solutions with no corner cutting.”

This visibility is helping to shift the perception of cleaning products from gimmicks to essentials.

As the specialty coffee sector grows, so do customer expectations. Clean equipment is becoming a baseline standard for high-quality coffee shops, with cleaning routines often included in barista training programmes. 

“Why? Think about how much your expectations of coffee service have changed over the years,” says Nastasia.

“When you walk into a coffee shop, you’re expecting a range of blends and brewing options – not to mention, if you’re ordering anything with milk, you’re expecting some aesthetically pleasing latte art. Now consider how this has affected the home barista too. We’re no longer settling for instant coffee out of a sachet, and how could we when we’ve got fully automatic machines with all the bells and whistles at our fingertips?”

The rise in home coffee enthusiasts during the pandemic has further expanded the market for cleaning products. As consumers invest in high-end espresso machines and grinders, they are becoming aware of the need to maintain their equipment. 

This has created opportunities for brands to market cleaning products directly to home users, fostering a culture of care and quality.

The cleaning products market is also adapting to meet the demand for sustainable practices. Biodegradable and eco-friendly solutions reflect the broader industry trend toward sustainability, addressing concerns about chemical runoff and environmental impact. 

Coffee businesses that adopt such products can appeal to eco-conscious consumers while reducing their environmental footprint.

“The takeaway point here is that as coffee culture has evolved and matured, as have the accompanying essentials,” says Nastasia. “As we become more conscious about our social and environmental footprint, doing our part for a greener future is increasingly important, and will only skyrocket in the future.”

“But it’s not just about being eco-friendly; we now expect this sustainability to come in a premium offering that matches the quality and design of our coffee machines themselves. We want not only performance but also a product that complements the premium experience we’ve come to expect.”

In an industry that prides itself on precision and quality, overlooking the role of cleaning is a misstep. Equipment cleaning products are not just about maintaining machinery – they are a strategic investment in taste, customer satisfaction, and long-term business success. 

As the memes suggest, cleaning may not be glamorous, but it is essential.

By embracing cleaning as a core part of coffee culture, businesses and home enthusiasts alike can ensure that every cup reflects the true potential of the beans, free from the bitterness of neglect. 

For brands like Cafetto, the mission is clear: to prove that clean machines mean better coffee – and better coffee means a stronger, more sustainable coffee industry.


Cafetto is a sponsor of Coffee Intelligence.


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